elangtangkasLegal Notice

We at elangtangkas operate an online entertainment platform offering live-dealer casino games, sportsbook markets, and slot games. Our services are available only in jurisdictions where local law permits online wagering. This legal notice sets out the terms under which elangtangkas operates, the jurisdictions we serve, and the responsibilities of both elangtangkas and our users.

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of elangtangkas comply with the laws of their own jurisdiction. If you access elangtangkas from a prohibited jurisdiction, we may suspend or close your account without notice.

This page outlines our legal framework, service availability, and how we handle compliance inquiries.

Service availability and jurisdiction

elangtangkas operates in multiple jurisdictions across Southeast Asia. Our primary service area includes Indonesia, where we serve users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other cities. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and local bank transfers (mobile banking, local payment, online payment, e-wallet). Our platform is available on mobile devices and web browsers.

We do not operate in jurisdictions where online wagering is prohibited by local law. If you are unsure whether elangtangkas is available in your jurisdiction, we recommend consulting local legal resources or contacting our support team before creating an account. We reserve the right to restrict access to our platform from any jurisdiction at any time, without notice.

User eligibility and account responsibility

To create an account on elangtangkas, you must be at least 18 years old and a resident of a jurisdiction where our services are available. You are responsible for verifying that you meet these eligibility requirements before accessing elangtangkas. By creating an account, you confirm that you are legally permitted to use our platform in your jurisdiction.

Your account is personal and non-transferable. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. If you suspect unauthorized access, contact our support team immediately. We will investigate and take appropriate action to secure your account.

Data protection and privacy on elangtangkas

We at elangtangkas collect personal data—name, email, phone number, government ID, and payment details—to verify your identity, process payments, and comply with legal obligations. Your data is stored securely and encrypted in transit. We do not share your data with third parties except as required by law or to process your payments.

Our full privacy policy is available on the elangtangkas website. It describes how we collect, use, and protect your data, your rights regarding your data, and how long we retain it. You can request a copy of your data or request deletion by contacting our support team. We comply with data protection laws in all jurisdictions where we operate.

Prohibited conduct and account suspension

We reserve the right to suspend or close your account if you engage in prohibited conduct. Prohibited conduct includes: accessing elangtangkas from a prohibited jurisdiction; using another person's account or payment method; attempting to manipulate game results or exploit system vulnerabilities; engaging in fraud, money laundering, or other illegal activity; or violating any term of our terms and conditions.

If we suspend your account, we notify you of the reason and the duration of the suspension. If we close your account permanently, we credit any remaining balance to your original payment method within 30 days. We do not refund bonuses or promotional credits if your account is closed due to prohibited conduct.

We at elangtangkas take compliance seriously. Our services are available only where local law permits, and we enforce this restriction consistently.

Dispute resolution and legal inquiries

If you have a dispute with elangtangkas, contact our support team first. We aim to resolve disputes within 24 hours. If you are not satisfied with our response, you may escalate your dispute to our management team. We will review your case and provide a final decision within 7 days.

For legal inquiries, compliance questions, or requests from government agencies, contact our legal team at the address provided in our terms and conditions. We respond to legal inquiries within the timeframe required by law. We cooperate with law enforcement and regulatory authorities in all jurisdictions where we operate.

Limitation of liability

elangtangkas provides our platform on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of elangtangkas, including loss of data, loss of profits, or business interruption.

Our total liability to you for any claim arising from your use of elangtangkas is limited to the amount you have deposited on our platform. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Changes to this legal notice

We may update this legal notice at any time. We notify you of material changes by email or in-app notification. Your continued use of elangtangkas after a change constitutes acceptance of the updated notice. If you do not accept a change, you may close your account and request a withdrawal of your balance.

Related pages

Contact and support

For legal inquiries, compliance questions, or support requests, contact our team through the elangtangkas app or website. We respond to inquiries in English and Indonesian within 24 hours. Our support team can assist with account issues, payment questions, game rules, and general inquiries about elangtangkas.

This legal notice is current as of the date shown in your account settings. We review and update it regularly to reflect changes in our platform and applicable law. Your continued use of elangtangkas constitutes acceptance of this legal notice and all updates to it.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.